'About Us' - Andrew













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Andrew in a Frame

Polish Mug

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Try Being Married to a Legend!

Andrew Ludlow the Microsoft Legend

Just a brief resumé of the facts - ever since we accepted the Microsoft Windows 10 upgrade we have faced a number of challenges, especially on the upgrade on our main (formerly Windows 7) pc - things have been easier on the laptop and pc which came with the Windows 8 platform. Whenever a problem occurs it has been our (read 'my') habit to ask the technicians to fix matters via remote access. I have tried to do this less and less since the upgrades now always seem to dictate which direction we should take and which preferred (theirs not ours) software we should use. The matter of the 'blooming thumbnails' occurred on or around 24th November 2017. The screen went black, when it returned the thumbnails were all over the place, reminiscent of when, in the good old days we could open in 'safe mode' and an update forced itself to start (see what I mean about being dictated to? Anyway, the update didn't help so I went back to the Community where I had seen similar messages and wanted to see if anything useful had been posted, I also added my twopennor'th which of course shows up in Andrews name as it is his name on the account (another thing Microsoft forced on us and did now allow for a joint name). I read that someone had asked Microsoft to ring them and take them through a process and unwillingly did the same in the hope that it would mean I could avoid another remote intrusion. In the end after another forced update which prevented the change taking place, I was able to get the technician to walk me through a solution which worked for us and the girl who originally posted. Somewhere along the line, people started latching on to our statement to respond when in fact I had not added that the '2015' roll-back worked for us, so it's a bit of a comedy to assign the accolades to us, especially Andrew who will be the first, and was, as he read though my notes, to admit that he has no idea (even with screenshots provided), what was done to alleviate the latest problem! Still it's fun to have him officially designated a 'legend' with a Microsoft Community banner.


Page under construction (December 2017) - lots to be found on the Beer pages

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Page updated : 4th December 2017